Call Centers, Project Management & Technical Support

 

professional servicesCall Center Services

Kornerstone has built and staffed Call Center Services for organizations who need a support center as part of their projects. For example, organizations may need a temporary support center to provide information and assistance as they roll out a new program or application. In other cases, organizations might need a call center to make outbound calls or to process orders.

As part of a state contract, Kornerstone has built, staffed and managed a call center that supported over 1000 administrators with program procedures, material procurement, and technical support.

Project Management and Support Services

Kornerstone offers Project Management, Technical Services and Training in the following areas:

  • Technical Assessments and Requirements Gathering
  • Technical Documentation
  • Prokect Management
  • Project Support
  • Project Scheduling
  • Document Control
  • Onsite IT Support
  • Application/Software Training – Onsite and Online

Kornerstone has partnered with other organizations to deliver services on projects with the California Department of Education (CDE), Los Angeles World Airport (LAWA), and other local government projects. We are a certified SBE, MBE and DVBE company.

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