Kornerstone Technology Inc. Blog

Kornerstone Technology Inc. (KSTech) is a provider of technology and business solutions. We also have provided comprehensive support solutions for our customers since 2006.

Tip of the Week: Taking a Screenshot is Ridiculously Easy

b2ap3_thumbnail_screenshot_pc_400.jpgSometimes explaining issues with your technology to someone over the phone is difficult at best. To help your tech support better understand the issue you’re dealing with, provide screenshots to help with your explanations. All you have to do to take a screenshot is hit a few keys. Here’s how it’s done.

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You Can’t Afford to Ignore a Ticked Off Customer

b2ap3_thumbnail_angry_customers_400.jpgHaving confidence in your ability to run your business is an important thing to have, but it doesn’t matter how much confidence you have if your customers beg to differ. After all, without them, your business wouldn’t be where it is today. This is why it’s important to listen to what your customers say, and if it’s not positive, you need to resolve the problem as quickly as possible.

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